Retail Plus GmbH, Grienbachstrasse 17, 6300 Zug, Switzerland (hereinafter: “we”), in its capacity as operator of the website, www.retail-plus.org, is the entity responsible for collecting, processing and using the personal data of users of the website.
Personal data is specific information about your personal details and material circumstances. It includes all information about your identity, such as your name, e-mail address and mailing address. Conversely, information that cannot be linked to your identity (for example, the number of users of the website) is not considered personal information.
You can generally use our website without disclosing your identity and without providing personal data. However, for some of the services offered your personal data is collected, for example, when you send us a request to contact you. We only collect, save and use this data for the purposes of using www.retail-plus.org, in particular to process your enquiries.
Saving and processing personal data
We only use your personal data to provide the services you request (for example, as part of processing your request to be contacted). Where we use external service providers to deliver services, they also only access the data for the purposes of providing services. We use technical and organisational measures to ensure compliance with data protection requirements and also require that our external service providers undertake to comply with these requirements.
Furthermore, we will not share the data with third parties without your express consent and not for advertising purposes. We will only share your personal data if you have agreed to this, or to the extent required on the basis of legal provisions and/or by official or court order. This may involve, in particular, providing information for the purposes of prosecution, to avert threats and to enforce intellectual property rights.
Using our website
Information about your computer
Irrespective of whether or not you register, we collect the following information about your computer every time you access our website: your computer’s IP address, your browser request and the time of this request. In addition, information is collected about the status and amount of data transferred as part of this request. We also collect product and version information about the browser used and the operating system of the computer. Moreover, we collect information about the website from which our online offering was accessed. Your computer’s IP address is only saved for the duration of the session in which you use the website and subsequently deleted or anonymised by shortening it. The other data is saved for a limited period of time.
We use this data to operate the website and, in particular, to detect and correct errors, establish capacity utilisation of the website and make adjustments and improvements.
Cookies are used in connection with our website, similarly to many other websites. Cookies are small text files which are saved on your computer and which store certain settings and data about your browser regarding the exchange with our website. As a rule, cookies contain the name of the domain from which the cookie file was sent as well as information about the lifetime of the cookie and an alphanumerical identifier.
Cookies enable us to recognise your computer and make any default settings immediately available. Cookies help us to improve our website and provide enhanced services that are more precisely tailored to your needs. The cookies we use are session cookies, which are automatically deleted at the end of the browser session.
Most browsers are set to accept cookies automatically. However, you can disable the saving of cookies or change your browser settings to notify you every time a cookie is sent. Please note that you may only be able to use some areas of our website, or may not be able to use the website at all, if you decline cookies.
Communicating with us
You can contact us in various ways, including by e-mail or telephone.
Protection of minors
Children and young people under 18 should not send us personal data without the consent of a parent or legal guardian. We do not make targeted requests for personal data from children and young people and do not intentionally collect or share such data with third parties.
Links to other websites
Our website includes links to other websites. These links are generally identified as such. We have no control over the extent of compliance with the applicable data protection provisions on the linked websites. We therefore recommend that you also read the relevant privacy policies of other websites.
You have the right to be given information on the data stored about you and, if applicable, the right for such data to be corrected, the processing of such data to be restricted or such data to be deleted. The contact for this is our data protection officer.
You can withdraw your consent at any time with future effect. The contact for this is our data protection officer.
Please do not hesitate to contact us for further information about how we handle personal data. Simply send an e-mail to firstname.lastname@example.org